HelpWire provides vital tools for managing a wide array of client-related tasks, from tracking past support sessions to maintaining client databases. Support staff can effortlessly initiate a support session by sharing a unique client app link.Įngage in immediate communication with clients through an built-in support chat, which conveniently archives conversation histories for future reference.Įfficiently transfer files to a client’s remote desktop by dragging and dropping them into the remote session interface, bypassing the need for intermediate storage or file hosting services. Its user-friendly interface enables the quick and straightforward setup of remote support sessions, minimizing the need for complex configurations. HelpWire stands out with its free access for both personal and business use. As a free alternative to Anydesk, HelpWire offers all the essential tools for quick customer support for both Mac and PC, accessible from any location. If you’re facing issues with Anydesk, consider HelpWire, a simple and free remote desktop solution.
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